Customer Relationship Management

Your current customers are your most important business asset, and it is critical to ensure that your customers are well looked after and that they FEEL important to you! Regular communications with your customer base will remind them about your business and help make them feel important.

Ignite Marketing can help you create a database system, including programming database software, to make communication easy. We can design & build the database, write newsletters, design leaflets and manage the branding messages. These can be sent via email or post and are a cost effective way of ensuring your customers return to you time and time again.

For further information on marketing database technology, please see Internet, Database & Technology Marketing.

Loyalty Systems
A highly effective CRM method for restaurants & bars is the loyalty card. Working in a similar way to Air Miles, customers collect points or stamps each time they spend in the restaurant. Over time these can be collected and exchanged for benefits and special offers. A superb way to ensure your restaurant is the one they'll frequent most often.

• Click here for specialists in Hotel Customer Loyalty Ideas

• Click here for specialists in Restaurant Customer Loyalty Ideas

• Click here for specialists in Bar Customer Loyalty Ideas